How to Fix no Sound from YouTube in Google Chrome
Solitude- posted on
- 99 Comments
I recently had a problem where I could not get any sound to play when I was watching YouTube videos or playing flash games in Google Chrome. Other browsers, like FireFox and Opera worked fine. The cause of this bug comes from the newest flash player, version 11.3. This bug was really annoying because I had tried many solutions, but none had worked until I tried disabling all, but one of the flash player plugins.
I noticed that I had 3 different flash player plugins running in Google Chrome and thought that 1 should be enough. So I decided to disable 2 of the flash player plugins and leave one running and it worked! I had fixed my issue with no sound from Google Chrome when watching YouTube videos.
Solution
- Open a new tab and navigate to chrome://plugins/
- At the top right, click on +Details
- Scroll down until you see Flash
- Disable all the flash player plugins, but the one with the directory MacromedFlashNPSWF32_11_3_300_268.dll
- Open a new tab and go to YouTube
- Watch a video and you should be able to hear sound
- Enjoy
Tired of having to search Google for problems like these and clicking through many links just to find the solution? iFixWiki is a community-run website dedicated to providing solutions to common problems, issues, and errors that occur in everyday situations from software like Windows 10 to hardware like an android phone.
Anonymous
Thanks, this worked for me.
Anonymous
Thank you so much!
Anonymous
You're a legend bro!
Anonymous
Thank you so much, this really helped me a lot.
Anonymous
So after all of this I can't seem to clear my browsing history… Anyone else have the same problem? Would it even make sense for this to be the source of that issue?
(But thanks again, for the sound fix.)
Anonymous
What a bizarre problem. Google chrome should get out of the browser market
Anonymous
Like a charm! ;))
Second time You-Tube had no sound! ~x(
But before-it was in ALL the browsers–:]and then I had to delete some weird file and it worked. THIS time mute was ONLY in Chrome and your solution worked immediately. Awesome!Thanks!
Anonymous
recently we put windows 7. This fixed my problem^^ happy-desu!! Thank u 🙂
Anonymous
thanks!!
Anonymous
It says (17) on top of my Flash tab. Which means there's 17 files in it?.. but I clicked disable but there's 2 disable buttons?… I click one and the other disables anyway..
Meh I've tried at least 12 different ways.. computers p%$£ me off.. why would a browser randomly do this?.. Google are money hungry sell outs…. I'm not using crappy chrome any more.
Anonymous
Fixed it…sound disapeared after updating flash…
Thank you!
Anonymous
TY MAN! i had to disable the opposite flash plugin 8-}
Anonymous
henyo!!
Giwrgos
ty man…really helpful!!!!
love you.
Moimemme
Just change sound settings to stereo or 2 speakers.
Anonymous
THANKSSSSSSSSSSSSSSSSSSSSS !!!!!!!
Anonymous
THANK YOU VERY MUCH!!!!!(((((: IT WORKED!!!!(((:
Unknown
Nice one that was really annoying me, I had to disable
Application23.0.1271.64PepperFlashpepflashplayer.dll
but it was your post that got me there. Again thank you. 😀
athena
still not working for me huhu
Anonymous
thanks mate!!
Anonymous
great advices there
did the trick for me
thank you
Anonymous
Really really thanks man. Now i can watch youtube again :)) !
Anonymous
Hey! All other solutions haven't worked to mine. It definitely works! You're so geneous! – hieonn
Unknown
thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 😛
Anonymous
Works perfectly, thank you
Yiota
Thank you! Thank 😉
Anonymous
THANK YOU SO VERY MUCH!
Anonymous
This did the trick after searching for 2 days. Thanks so much!
Laura
perfect, thanks
Unknown
thank you :)) =)
coolwicked
Worked perfectly, thanks bunches C:
sushil lakra
It worked 🙂 Thanks a ton
Anonymous
Thanks
David Escarzaga
thank you!!!!!!!!!!!!!!
Anonymous
Thanks. Working for me too.
Anonymous
ythanks
Anonymous
Thank you, worked like a charm!
Anonymous
UGH THIS STILL DOES NOT WORK!!!!! I have tried EVERYTHING!!
Anonymous
I don't understand, when I disable that and then go to youtube it says I need to upgrade my flash player!
Anonymous
Thank You Very Much or as in my language says 'Terima Kasih' because you have been very helpful. Bless u
Anonymous
Thanks a lot it worked.
Anonymous
IT WORKED!Thanks 🙂
coiso
ok, it worked but… why the hell did this happen in the first place?
DannyR
Finally fixed. Thank you so much. Was so annoying…
Gayle
Thank you so much!
Rengga
Thank you 😀
christna
i was having a problem in chrome on my toshiba laptop where embedded videos had sound until i plugged in my logitech headset, then i would lose sound and the sound would stay gone when i unplugged my headset. the sound continued to work as expected in firefox and ie.
i followed your instructions and it worked perfectly! i just wanted to add detail so that other googlers can find it. it took me a LOT of searching to get to this page!
Anonymous
Thankyou, you saved my life.
No music – No life.
Anonymous
Thank you!
Magus92
Thanks!
Unknown
thank you so much man ! 🙂
Unknown
thank you ever so much!
James
Try: Update flash via Firefox or other browser.
Check shockwave updates/
Also ensure Stereo in volume mixer and low sample rate.
Anonymous
Thank you so much!!!! 😀
Anonymous
Thanks this fixed mine! 😀
Annetta
Thanks so very much!!!
Roars
THANK YOU! was wondering why media player could play sound but youtube didn't! 🙂
antonis73
The best, easiest and simplest fix. Thank you!
antonis73
The best, easiest and simplest fix. Thank you!
Marlon
I came across this article on a previous search, but didn't read it more carefully till yesterday. Thank you for the excellent tip. Chrome should be smarter and not load multiple versions!
Anonymous
Thanks a lot man, this frustration is finally gone!
Anonymous
Thanks a lot buddy.. U save my day 😀
Anonymous
Thanks! Now i can hear sounds of videos what are not on my playlist. So i got new problem now, i can´t hear sounds on any video what is added on my playlist :-/ On firefox they are fine..pff.
Anonymous
You saved a monitor from my fist today.
Daniel
awesome. simply works.
Anonymous
I have tried at least 5 different solution, but this worked. Thanks!
Anonymous
this still didnt work for me…still cant hear anything!!!wtf
Unknown
OUTSTANDING!! Your Intel fixed my problem…good look
Jeff Dyck
Nice! Worked for me. Thanks.
Anonymous
Thank you so much. I spent 2 hours looking for a solution. My brain is fried.
After restarting Google Chrome, the plugin re-enables itself.
Please follow these steps to resolve it permanently.
http://productforums.google.com/forum/#!topic/chrome/ufkQg9N-L0s
This solution worked for me. I did all of the following steps in this order.
1. Open up Google Chrome, go to settings > advanced settings > content settings > under plugins – disable individual plugins > expand details in upper right > DISABLE shockwave flash with this location only C:Program Files (x86)GoogleChromeApplication24.0.1312.57PepperFlashpepflashplayer.dll
> you should have another flash below it, something like: C:WindowsSysWOW64MacromedFlashNPSWF32_11_6_602_168.dll
– makes sure that remains enabled and select "Always Allow".. KEEP CHROME OPEN FOR NEXT 2 STEPS
2. Delete this folder: C:UsersUSERNAMEHEREAppDataLocalGoogleChromeUser DataPepperFlash
3. Delete this folder: C:Program Files (x86)GoogleChromeApplication24.0.1312.57PepperFlash
4. Restart Chrome, this worked for me and stays removed.
This worked because you disabled the plugins, and it looks like whenever Chrome starts it recopies the files from the Program Files directory into the Appdata section, if you remove the Program files folder, it will still copy a blank Pepperflash folder back into the appdata, but it will have no contents in it, and thus will not re-enable the plugin.
Unknown
Thank you!
Jackio
Did not work for me!
Adobe Flash Player (2 files) – Version: 11.6.602.171
Shockwave Flash 11.6 r602
Name: Shockwave Flash
Description: Shockwave Flash 11.6 r602
Version: 11.6.602.171
Location: C:Documents and SettingsJackiLocal SettingsApplication DataGoogleChromeApplication25.0.1364.97PepperFlashpepflashplayer.dll
Type: PPAPI (out-of-process)
Disable
MIME types:
MIME type Description File extensions
application/x-shockwave-flash Shockwave Flash
.swf
application/futuresplash FutureSplash Player
.spl
Name: Shockwave Flash
Description: Shockwave Flash 11.6 r602
Version: 11,6,602,168
Location: C:WINDOWSsystem32MacromedFlashNPSWF32_11_6_602_168.dll
Type: NPAPI
Disable
MIME types:
MIME type Description File extensions
application/x-shockwave-flash Adobe Flash movie
.swf
application/futuresplash FutureSplash movie
.spl
Sheila
Worked for me! Thanks. 😀
Anonymous
Thank you sooo much!
Todd
thank you, problem solved.
Anonymous
thank you…bro…your an angel!!!
Anonymous
THANK YOU!
Anonymous
YESSS! it worked! THANKS SO MUCH 🙂
Anonymous
THANKS!
marcusorjames
You my friend are a frickin genius, so long I have had this issue
GhostbloggerMarie
Under details, I scrolled to the bottom, nothing called Flash, nothing Macromedia anything and still no youtube sound. Help?
amyk357@live.com
Must I give up my Google Chrome?
pablotextoris
Thanks a lot for this info. Worked like a charm for me! Sound of vids is again back to normal …finaly 😉
Queen of the Castle
Thank you very much – can relax
Anonymous
finally! the solution!
Unknown
This worked for me for sometime, but now the problems keep happening, very tempremental. I don't know what to do anymore, and it's not just in Chrome!!!! Help, people, help!!!
Anonymous
thanks a lot man! really helped
Poop lool
Well, im sad, because im not sure how to disable the flash player options, thats as far as a I got. :L So i'm confused. How do i disable this?:-/
Thanks, it would help if you told me how to.
But so far, Thanks!
😀
-Poop lool (look at my name haha)
🙂
Unknown
This comment has been removed by the author.
Unknown
Woo hoo, it worked!…many thanks 🙂
TakeHimToCourt@aol.com
This guy is a genius. His solution worked for me perfectly. It took only a few seconds to solve the problem, a solution which had eluded me for about one hour. Chrome does not have control over the number of plug-ins installed. My solution worked by disabling one Flash Shockwave and leaving Shockwave enabled. It appears that Chrome does not produce sounds when two Flash players are installed. Can you hear Google engineers?
Dan & fam
what if I don't have that flashplayer (MacromedFlashNPSWF32_11_3_300_268.dll) to begin with?
Aves
Just disable the one that has NPSWF32 in it. 🙂
Anonymous
already attempt this procedure and still no sound while playing youtube
Anonymous
thank a lot for the solution!!!
cwbullets
None of this worked for me. Adobe Flash Player – Version: 13.0.0.214
Anonymous
i have C:Documents and SettingsJackiLocal SettingsApplication DataGoogleChromeApplication25.0.1364.97PepperFlashpepflashplayer.dll but i dont have the other flash which u told to enable now what to do?! pls help
Anonymous
I too tried ALL the above fixes but finally found what worked for me! I uninstalled google chrome and answered no to "save browsing history". I answered the survey, let them know – no audio, etc. Re-installed Chrome and logged into my Google account – all my bookmarks, passwords were saved, etc. Went to http://www.youtube.com and was blown away by the sound! Good luck – hope this works for you. It just might, because I have never had audio in Chrome.
Anonymous
This didn't work for me nor did Jeff Dyck's advice. Restarting the computer is the only thing that fixes it.
Answerman
"Open a new tab and navigate to chrome://plugins/"
I was able to open a tab, but after half an hour of attempting every possible choice, right click, etc., I could not find 'plugins' or 'chrome/plugins'. I've only been using windows computers since 1998 and have a 145 IQ, so I must be completely hopeless.